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Author name: Ken Morgan

excel-better-crm

How to Use Excel for Better CRM Management

Customer Relationship Management (CRM) is a crucial element for businesses looking to improve customer satisfaction, drive sales, and maintain long-term relationships with clients. While there are many CRM software platforms designed to streamline these processes, Excel remains a popular and effective tool for businesses of all sizes. Using CRM in Excel provides flexibility, cost-effectiveness, and …

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ultimate-hr-software

The Ultimate Guide to HR Software Implementation

Implementing HR software is a game-changer for businesses looking to streamline their HR systems and processes. With the right tools in place, companies can simplify hiring, payroll, and employee management while improving overall efficiency. Getting the implementation right requires a strategic approach to ensure seamless integration into existing operations. Why HR Software is Essential for …

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business transformation

Business Process Transformation: Key Steps & Principles for Modernizing Your Operations

Changing how a business runs isn’t just an option anymore—it’s a must. With technology evolving rapidly, customer needs shifting, and competition growing, businesses need to adapt to keep up. Whether it’s to work more efficiently, cut costs, or deliver better customer experiences, transformation is essential. But it’s not always easy. A McKinsey study shows that …

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