Businesses need to manage and answer calls effectively, and this is where phones with auto-attendant systems come in. It ensures that incoming calls will go to the correct recipient without delays. Instead of relying on receptionists, an automated business phone answering system greets callers, provides menu options, and routes calls accordingly. You just need to …
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The rise of technology is making businesses depend on software for just about everything. But managing all that software can be tricky. That’s where Software Asset Management (SAM) comes in. So, what exactly is SAM, and how can it help your business? I’ll break it down for you. What is Software Asset Management? Software Asset …
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Lead scoring is a method used in marketing and sales to rank potential customers based on their likelihood to convert. It assigns numerical numbers to leads based on various characteristics, including engagement, demographics, and behavioral data. This technique enables firms to prioritize high-quality leads and properly allocate resources. An established lead scoring system enables sales …
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mdWhen it comes to managing projects, clear communication and detailed planning are essential. According to research from PMI, nearly 37% of projects fail due to poor planning and unclear requirements. One way to keep your project on track is by using a Statement of Work (SOW). This document ensures everyone involved knows exactly what to …
What Makes an Effective Statement of Work (SOW) in Project Management? Read More »
Running a successful business today means staying efficient and flexible. This is why many companies rely on Enterprise Resource Planning (ERP) systems to manage their operations. Research shows that 95% of businesses improve their processes after adopting an ERP system. Among the many options available, IFS ERP stands out for its smart use of modern …
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Salesforce is widely known as a Customer Relationship Management (CRM) platform, but many wonder if Salesforce is also a database. The answer is both yes and no. While Salesforce operates on a relational database, it goes beyond traditional databases by offering advanced data management, automation, and analytics tools. Businesses rely on Salesforce to store and …
Communication is the backbone of any successful business. Whether handling customer inquiries, coordinating with your team, or making sales calls, having the right phone system makes all the difference. A multi-line business phone system streamlines operations, ensuring that no call goes unanswered. If your business grows, a reliable phone system with multiple lines improves efficiency. …
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Expense management is how businesses track, control, and manage their spending. It helps companies stay on budget, follow financial rules, and make sure employees get reimbursed quickly. A good expense management process prevents unnecessary spending and keeps finances organized. Managing expenses efficiently is crucial for financial stability. A study published in the Journal of Accountancy …
Voice over Internet Protocol (VoIP) is changing the way businesses communicate. Rather than using traditional phone lines, VoIP enables businesses to make and receive calls via the Internet. The benefits of VoIP go beyond cost savings—businesses also get better flexibility, advanced features, and improved efficiency. A study by FinancesOnline states that businesses using VoIP can …
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ServiceNow is a well-known IT service management platform, but it’s not the only option available. Many businesses explore other platforms that offer similar or better features, depending on their needs. Some alternatives provide more flexible pricing, simpler interfaces, or industry-specific tools that fit certain workflows better. Looking at different platforms helps businesses find the right …