Author name: Ken Morgan

Nowadays, as we do more online, the risk of cybercrime is higher than it has ever been. This problem affects everyone, both regular people and big companies, and the outcomes can be really tough to deal with. If you’re not careful about staying safe online, you could be more likely to run into trouble. According …

How to Protect Yourself from Cybercrime: Easy Steps to Stay Secure Online Read More »

People tend to go back to places where they feel taken care of and valued. This is why having a solid plan for customer service can make a real difference for any company. There’s a study by Microsoft that found that a whopping 97% of people around the world think how they’re treated by customer …

How to Improve Customer Engagement in a Call Center: Key Strategies Read More »

Artificial Intelligence (AI) is now everywhere, changing how we live, work, and interact in big ways. It’s made complicated tasks simpler and brought new levels of efficiency and creativity to different areas. According to a study from the McKinsey Global Institute, the use of AI in businesses has jumped from 50% to 60-70%, showing just …

Will AI Replace Cyber Security Jobs? The Future of Cybersecurity vs AI Read More »

Creating images from text has become a fascinating area of development in artificial intelligence. Midjourney, an innovative AI model, has become hugely popular for its ability to transform text into stunning visuals. However, the field of AI is vast, and there are now several impressive alternatives to Midjourney, each with its unique features and strengths. …

Beyond Midjourney: The 15 Captivating Alternatives Read More »

As we stay vigilant against online threats like phishing and cyberattacks, it’s also important not to overlook physical security risks. One such risk is tailgating, where unauthorized individuals gain access to restricted areas by following employees. Companies are investing in tailgating detection systems to address this issue, with the market expected to grow. Understand what …

Tailgating in Cyber Security: What You Need to Know Read More »

Organizations heavily rely on information technology (IT) to drive business operations, enhance efficiency, and maintain competitiveness. However, managing IT resources and ensuring they are aligned with business objectives can be tough. IT governance frameworks are very important in this context. COBIT (Control Objectives for Information and Related Technologies) and ITIL (Information Technology Infrastructure Library) are …

COBIT vs. ITIL: A Comprehensive Comparison of IT Governance Frameworks Read More »

The first thing to know when learning what to look for when buying a drone is the different types available. Below are the categories you should watch out for: RTF Drones Ready-to-fly (RTF) drones are perfect for beginners because they’re super easy to start with. They come with everything you need in one package. But …

Guide for Buying Drones: Advice for Getting the Right One Read More »

RAM, or Random Access Memory, is a key component in any computer. For programs to run, the CPU needs to store data in this area. Technological advancements introduce new RAM generations, offering better performance and capabilities. DDR5, the newest version of RAM, promises faster data transfer rates, higher memory densities, and better power economy than …

Is DDR5 Worth It? A Detailed Look at the Latest RAM Technology Read More »